What is coaching?  And what is the value?

THE coaching ADVANTAGE 

  • It’s the highest leveraged ROI activity a leader can do to execute strategies & achieve highest performance
  • Accelerate your development, leadership, and influence that is targeted and self-sustaining
  • Learn your core drivers that will improve decision-making and communication
  • Manage the blind spots that block your success with confidence & clarity 
  • Develop new skills, habits, and practices with a skilled professional 
  • Leverage your ability to be more agile with changing demands
  • Raise your Emotional Intelligence for greater self-control and adaptability
  • Can improve performance by 70%
  • Can improve self-confidence by 80%
  • Can improve relationships by 73%
  • Can increase retention of people by 32%
  • Can increase bottom line profitability by 22%

IT’S A NEW ERA OF SELF-MANAGEMENT AND LEADERSHIP:
1) Employees want development opportunities. 
2) Leaders want to be influential to drive change & retain good employees.
Money is NOT the top 2 reasons people stay or leave.
Most leaders and employees are not prepared in a way that is specific to their needs.

WHAT IS PROFESSIONAL COACHING?

The “Good to Great” research indicates that most executives will need coaching to achieve a top performing level of excellence.

Professional coaching is THE premier way to develop skills and abilities to improve performance and impact.
It’s a one-to-one collaborative relationship between a qualified professional and individual.
It facilitates discovery of yourself, your core drivers, and blind spots that impact your success.
It elevates your skills to improve decision-making, teamwork, and manage the blind spots with confidence & clarity. 
It’s a commitment to support your customized professional and personal development and goals.
It reinforces learning and competence to apply acquired skills that is deeper, systemic & self-sustaining.
It’s a relationship with an ally to provide expert, unbiased perspectives.
It can incorporate tools, such personality assessment, and practices.
It elevates leadership and management skills.
It’s confidential.

WHY KEN?

Not all coaches are the same. Ken is not only a master certified coach, but also Master Trainer with Organization Development (“OD”) expertise for business, who trains other coaches and develops programs for companies worldwide that are used by other professionals. He is certified in multiple assessment tools and methodologies that can adapt to your style and needs. Ken has helped thousands of leaders, companies, trainers, coaches, consultants, and individuals worldwide 
He also has a unique background with diverse international experience as a business owner, employee and consultant who takes an systemic integrated approach that aligns strategic directions to coaching outcomes for unparalleled skyrocketing success.
Coaches certified with Ken are some of the most qualified and experienced available.
Veteran coaches, 15 years or more experience, produce 76% “excellent” outcomes compared to 49% with less experience. (1)
(1) See attached PDF for research reference.

Testimonials.

WHAT’S THE PROCESS?

Initial discussion to determine a good fit.
Personal assessment & 90-minute coaching debrief.
Set goals specific to your needs and build an action plan.
Meet on a regular weekly or bi-weekly basis for 2 – 12 months.
Evaluate progress and make adjustments.

NOT SURE?
SIMPLE FIRST STEP

1) Conduct a personality assessment online and receive a 90-minute coaching debrief. If you do nothing else, this one thing can change your life, your leadership, your influence, and your happiness.

2) Then decide if you want to do more for yourself through a coaching program.

Results

Coaching programs are your best investment to achieve business and personal success that can exceed your expectations with a proven return on investment as high as 570%, self-confidence by 80%, relationships by 73%, and work/life balance by 67%. You become more targeted in understanding yourself, your core motivations, and style of leadership, decision-making, communication, and interpersonal relationships. Through coaching you address the strengths, challenges, and blind spots to unlock your potential and be significant more influential that is transformation and self-sustaining.

Testimonials

“Ken’s program saved our business and the team struggling to connect crucial dots in running the business. We were prepared to shut down. His approach to identify, then direct the inherent strengths at the core of each team member is brilliant. Excited to continue this journey with him and see our vision into success with his system and continued guidance.”
-DBH

Testimonials

“Ken’s program saved our business and the team struggling to connect crucial dots in running the business. We were prepared to shut down. His approach to identify, then direct the inherent strengths at the core of each team member is brilliant. Excited to continue this journey with him and see our vision into success with his system and continued guidance.”
-DBH

Coaching

For leadership, individuals and professional development

It’s a confidential one-on-one opportunity to target your individual development and accelerate your success whether you’re a business leader, executive, owner, or professional.  You work with a skilled professional in a collaborative partnership built on trust with a commitment to support you in a way that develops internal competence that is transformational, long-term, and self-sustaining.

Coaching is structured to facilitate the alignment of where you’re going and how to get there, producing desired outcomes through practices and feedback, while addressing “blind spots” or obstacles that block your potential.  You will understand more about yourself and how to operate more successfully. Your Coach is an ally to provide expert unbiased perspectives and hard truths blended with skilled methodologies and diverse real-world experience.

Executive and leadership coaching strategically supports your ability to successfully lead, impact and influence the organization.  Employee coaching improves performance.  Coaches create structure to align goals through practices and feedback while addressing “blind spots” or obstacles that block success for transformation development.

Assessment tools can be utilized to determine base-line skills or personality to address the whole person.  Programs are designed specifically for the individual with practices and feedback that can be challenging and meaningful for transformational development.

You will develop skills and competencies to be self-aware and self-correcting in a manner that maximizes potential and builds long-term self-sustaining success.  Coaching is not an enforcement process, nor a fix or a guarantee.  It is not therapy.  Change takes time through awareness and participation.  You create and influence the change you want to see or experience.

When there is willingness, motivation and participation, change can happen quickly and at different levels.  Achieving independent long-term sustainable success is a critical success factor, which takes time.  Some people experience break-throughs in one session.  However, since change takes time it’s not always possible to know the duration of a coaching program.  Most programs generally last at least a minimum of three months on a weekly or bi-weekly basis.  Generally when the coaching goes longer then the gap grows bigger.  Each circumstance can vary depending on the individual and what is authorized by the company.  The style and results of your coach can be referenced by credentials, experience, testimonials and referrals.

coaching the person 

A “Business Coach” is someone who is specifically skilled to work with within a business environment. The term “Business coaching” can be used interchangeably to label your individual coaching within a business setting, or refer to executive, leadership, entrepreneur, or employee coaching.

When a business coach is hired to work with an individual within a business, accountability is to the individual being coached. Confidentiality is still maintained where anything discussed in the coaching relationship is not reported back to anyone at the company. This is essential for maintaining trust.

COACHING THE BUSINESS

A higher level “Business Coach” is an Organization Development (“OD”) expert skilled at the development of the business or organization from small, medium and large. The coach acts as a consultant with skills, systems, tools, methodologies, and processes, such as hiring, employee performance management, and team development that is aligned with strategic objectives and scaled based on the business or organization.

The systemic integration of this with the Vision and Mission is OD. Being able to replicate and align processes that reinforce what the owner(s), leader(s) or executives value throughout the organization is a keystone to success.

Not all business coaches can coach the business or do Organization Development (“OD”).  As a Business Coach and OD specialist with diverse international experience as owner, employee and consultant, Ken Sergi has the unique skills to take an integrated approach that aligns business strategic directions to coaching outcomes for unparalleled skyrocketing success.

VALUE

The value, savings and growth as a result of my services may far exceed the cost.  The value of each service I provide can be measured differently, such as:

Employee retention

Leaders more effectively influencing performance.

Grow the Business

Owners replicating values and expectations that grow the business and reduce working hours.

Essential Values

All employees moving in the same direction; – all levels of the organization demonstrating values that are essential to the services you provide.

High Performance

The ability to attract high performing teams who achieve performance goals in a healthy work environment that translates into retention, reputation, growth and advancement.

The cost of doing nothing can be:

  • Disempowered low-performing employees when there is poor leadership.
  • The tremendous cost of a bad hire that could have been avoide.
  • A lost client when they have a negative employee experience.

You will be amazed at how employees will respond to a company with a plan, a commitment, a leader who demonstrates values through actions; and a hiring process that demonstrates thoughtful integrity and integration with strategy.  The savings and growth will far exceed the cost.

The cost to do nothing can be financially significant.  My programs have proven to be challenging and meaningful.

The benefits to the organization are quickly realized through strategic alignment of resources, higher performance, reduced costs, higher retention, and cultural cohesion.  Savings will also be realized with targeted training dollars.

What is the value of coaching?

The use of coaching, training, and Organization Development (“OD”) services places you in the leading edge of the growing number of companies who are utilizing these services. Recently I have been providing leadership programs to the U.S. Department of Defense. Coaching is the most powerful, quickest and most cost-effective tool for speeding up development and ensuring success now and tomorrow.

  • Coaching has the highest ROI for consulting, training and development investments.  Combined with training, coaching produces a 300%-400% increase in retention over training alone.
  • FORTUNE magazine reported that the Metropolitan Life intensive coaching program for retail salespeople had an ROI of over 500%.  Productivity rose an average of 35%. 50% identified new markets. Retention was 100%. (Industry statistics show replacing a salesperson with 3 years experience costs $140,000.) The program cost about $620,000 and delivered $3.2 million in measurable gains.
  • Manchester Inc. study of 100 executives working with coaches, found a 570% ROI. Productivity increased 53% with quality up 48%.  Work relationships with direct reports improved 77%, with supervisors for 71%, and with peers 63%.  Overall job satisfaction increased 61% of coached executives.
  • The “Good to Great” research indicates the critical impact of Level 5 Leaders on top performing organizations.  Most executives will need coaching to achieve this level of excellence.

The Business Case for coaching

1

Coaching has the highest ROI used by almost all major companies and government.

2

FORTUNE magazine reports that the Metropolitan Life intensive coaching program for retail salespeople had an ROI of over 500%. Productivity rose an average of 35%. 50% identified new markets. Retention was 100%. (Industry statistics show replacing a salesperson with 3 years experience costs $140,000.) The program cost about $620,000 and delivered $3.2 million in measurable gains.

3

A Manchester Inc. study of 100 executives working with coaches, found a 570% ROI. Productivity increased 53% with quality up 48%. Work relationships with direct reports improved for 77%, with supervisors for 71%, and with peers for 63%. Overall job satisfaction increased for 61% of coached executives.

4

About 40% of new executive hires fail within the first 18 months at a cost of 1.5 to 5 times their annual salary.

The reasons:
o Failure to build good relationships with peers and subordinates;
o Confusion or uncertainty about performance expectations;
o Lack of internal political skills; and
o Inability to achieve the two or three core objectives of the new job.

5

Gallup research indicates that the relationship with the direct supervisor is the key to retention of top performers. Coaching focuses on the competencies and behaviors required.

6

The “Good To Great” research indicates the critical impact of Level 5 Leaders on top performing organizations. Most executives will need coaching to achieve this level of excellence.

7

The strength’s and skills that got an executive to a new position may not be the strengths and skills needed for success in that position.

Throughout the coaching I make the following commitment to you:

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Absolute confidentiality

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A listening heart

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An agreed upon time commitment

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A true intention to assist you

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No dictation of must, should have, or have to

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True partnering in your process of growth and learning

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Tell the truth and give honest feedback

As your coach, I will ask a few things of you:

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A willingness to grow and learn

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An open heart to new ideas and practices

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Time commitment to do observations, practices, and attend sessions.

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Tell the truth and give honest feedback