About
Ken Sergi
ICF Professional Certified Coach
Master trainer and T3
Accredited Enneagram Professional
iEQ9 Accredited Professional
Organization Development (“OD”) expert creating healthy sustainable companies where people love to work and outperform expectations
My company reflects my passion for empowering individuals and organizations to be authentic, and achieve positive, lasting, healthy change for themselves, their people, and their teams. My team and I care about creating healthy, high-performing, self-sustaining organizations. With four decades of experience and numerous awards helping leaders and organizations worldwide achieve greater success, I do this because I love helping people, and making your organization a lot better. As a senior Organization Development (“OD”) expert, master trainer/facilitator, instructional designer, and certified coach who has worked in diverse environments, industries, and government, I am uniquely able to help you identify blind spots with practical advice, and systemically address organizational systems that align people and develop processes with results that will always outperform expectations.
Ken – I would like to express to you how truly valuable your business organization development and coaching has been in my life and for my team. The journey that I have taken over the past year with my company has been one filled with many lessons and learning experiences, many of which I had not anticipated. Your coaching throughout this time was crucial to me getting through the difficult times, making tough choices and moving forward. The new perspectives and awareness that you brought to light has enabled me to push myself beyond what I could have done on my own and opened up a new way to view my world, and manage my business. Your commitment to me and my team’s success has truly been a blessing.
EXPERTISE
My background is unique as an Organization Development (“OD”) expert, certified coach, and master trainer, in addition to being a business owner, corporate executive, employee, and independent consultant who has coached, consulted, and trained thousands of people worldwide in diverse private and government industries. I focus on sustainable transformation that has won awards and been profiled in numerous magazines, including Information Week for retooling of America’s workforce. And I have a team that is available to work on large and small projects.
My programs have included train-the-trainer (T3) certifications on organizational processes, Strategic Planning, Executive Coaching, Team Coaching, Leadership Development, 360 feedback, employee training, performance management, team development, workforce planning, instructional design, training, including personality systems of the Enneagram, MBTI, DiSC, and certification programs on Emotional Intelligence.
Clients have included health care, finance, software, IT, US government, US military, manufacturing, and the US Census which was the largest mobilization of human resources in US history.
I have also served in roles that include VP of Professional Development for the San Diego Professional Coaches Association (SDPCA), and on various leadership boards including Professional Coaches & Mentors Association (PCMA), American Society for Training & Development (ASTD now ATD), and advisory Board to Ohio State University.
“I’ve had the privilege of knowing and working with Ken for almost a decade. He is an ideal thought partner and collaborator with extensive business acumen, practical insight into how things actually work, excellent intuition, and exemplary foresight and strategic planning skills. He is a thoughtful and thought-provoking business coach, Organization Development Specialist and superb facilitator. Ken also possesses the rare ability to balance being strategic and tactical. I highly recommend him and look forward to any opportunity to collaborate with him!”
-R. Karl Hebenstreit, PhD Organizational Psychology, Principal, Perform & Function
Brief Accomplishments:
US Navy Leadership Training
Lead the design of a new three-day leadership program tied to the organization’s strategic objectives for several hundred leaders of the U.S. Navy’s MSC, which included train-the-trainer (T3), and individual leadership coaching. It was so successful that it was expanded to include line employees supporting the Pacific and Atlantic fleet operations. (See testimonial)
Grew Sole Prop to Multi-Million
Implemented OD processes for I.T. start-up with Vision, Mission, strategic planning, hiring processes, performance management tools, and coaching that grew the company from one to eight employees and multi-million revenue within two years. (See testimonial)
Converted Performance Mgmt
Master trainer on the National Security Personnel System (NSPS) for the U.S. DOD to migrate the 400,000 employees, supervisors, and executives worldwide to a new performance management and pay system. It was the first major organizational change since 1949. Subsequently selected for a similar role of 12,000 at NAVAIR, and 8,000 at SPAWAR for systems unique to each organization. (See testimonial)
Created Film Production Co
Designed the Organization Development plan for a new start-up venture film production company, which lead to me creating and managing the multi-million dollar operation at the client’s request, and coaching the staff.
Workforce Planning for USFS
Implemented Workforce Planning training for the US Forest Service tasked with hiring a new generation, which included consulting, and coaching the top 50 leadership team. (See testimonial)
Professional Devel of Coaches
Managed the professional development of coaches as the VP for San Diego’s Professional Coaches Alliance (SDPCA), and also California’s Professional Coaches & Mentors Association (PCMA).
Trained 5,000 for US Census
Senior Training Manager for the U.S. Census to define job competencies, performance management, and training for all job levels at three US facilities hiring 15,000 people in four weeks, which was the largest mobilization of human resources in U.S. history.
First to Automate Hospitals
Sr. Team Leader in Washington to lead the design and implementation teams and train-the-trainer (T3) for the first automated medical systems as U.S. military hospitals worldwide (AQCESS & CHCS).
Keynote speaker
Keynote speaker at several conferences on workforce planning, Emotional Intelligence, the retooling of jobs and professional development strategies for a new generation, which was also featured in several industry magazines.
Education / Certifications:
Certified in Enneagram, Myers-Briggs (MBTI), and DiSC
Previous Board Member, Executive Committee, University of New Hampshire and the Ohio State University for the National Science Foundation (NSF)
Organization Development, The Union Institute
Professionally certified by Int’l Coach Federation (ICF)
Areas of Expertise:
Executive leadership
Team development
Emotional Intelligence
360 feedback
Professional Affiliations:
ICF (International Coach Federation)
Leadership Board – SDPCA San Diego Prof Coaches
See work history on LinkedIn
Clients
What People Say about Ken:
Featured in Information Week Magazine 
Featured for Workforce Organizational Change
Featured in Technology Training Magazine
